Policies, Procedures and Confidentiality Statements
Counseling Center Policies, Procedures and Confidentiality Statements
Counseling services are free to all Wilson students who are currently enrolled in a degree program. Psychiatric services with our consulting psychiatrist are also free during the academic year for students who have been evaluated by a staff member of the campus counseling center. In order to get an appointment to see the consulting psychiatrist, you must have an intake session with one of the Wilson College Counseling staff. In the case of a graduate intern making the referral, such referrals will be reviewed and approved by the Director of Counseling. The Director of Counseling will make the determination if an outside specialty referral might be in the best interest of the student. In some cases (ADHD testing, complicated medication management, students who are at high risk for repeated crisis management), the student might be referred to an off-campus resource. In order to receive continuing services with the consulting psychiatrist, you MUST commit to regular sessions with a counselor. If you chose to have your counseling appointments off campus, you will be asked to provide verification from the counselor that you attended appointments.
Wilson College Counseling Center does NOT accept court mandated counseling orders for our students. Information from a student's counseling file is not intended for the purposes of employment or forensic evaluations. Counselors do not attest to the suitability of a client for a particular position or work environment or make judgments whether the client is a security risk.
Counseling and psychiatric services are done on an appointment basis, except in cases of an emergency. To make an appointment, email email@example.com or call 262-2021, or ext 3235 from campus.
Counseling sessions are 50 minutes in duration, unless previous arrangements have been made for longer sessions. Appointments with the consulting psychiatrist are typically 20 minutes. Psychriatric evaluations are 1 hour appointments.
At your first appointment, you will be asked to complete some initial paperwork which requests relevant background information. This helps the Director of Counseling to assess the services that will help serve your needs the best.
All counseling and medication management services are held in the strictest of confidence. Wilson College Counseling supports and maintains confidentiality to the limits provided by Pennsylvania law and the professional ethics set forth by the National Board for Certification, the American Counseling Association, and the state board for licensing. The Counseling Center maintains a separate confidential file which is NOT part of a student’s academic record. Information is released only when requested by the student in writing, except in rare instances, such as if a student poses a threat of serious harm to self or others, in accordance with professional ethics and state laws. The Dean of Students may request verification that a student is being seen at the Counseling Center. Those requests will be answered ONLY whether or not a student is being seen; no information about the student’s issues or their counseling sessions will be disclosed.
At no time will the college counselor provide a written excuse for a student to be out of class. Students should not pursue services at the Wilson College Counseling Center for the sole
purpose of obtaining a letter of support for missing classes or for a medical withdrawal from classes. Counseling Center staff does not provide letters at the time of an initial consultation and cannot provide documentation regarding a student's mental health without a history of services at the Counseling Center during the specified time period. If necessary, students are encouraged to seek letters of support from professionals directly involved in their care such as past or present psychological / psychiatric providers, or medical health providers. In the case that a student would be unable to attend class due to a health or mental health issue or in the situation of an approved Medical Leave of Absence, this information would be passed along to faculty via the Dean of Students or Registrar.
If you are unable to keep a scheduled appointment, or need to change a scheduled appointment, please give the Counseling Center a 24 hour notice (via email or phone), if possible. If you do not show up for a scheduled appointment 2 times within a semester, you may lose the privilege of using the counseling services for the remainder of that semester. If you commit to weekly sessions on a particular time and day of the week, and do not show up for one of these appointments, it might jeopardize you losing your weekly time. If you are more than 15 minutes late for a scheduled appointment, the counselor reserves the right to use the remaining time of that hour for other duties. If you do not give a 24 hour notice that you will not be keeping your appointment with the consulting psychiatrist, or if you do not show up, the Counseling Center reserves the right to charge you a fee of $20.00. That fee must be paid by cash or check to the Counseling Center before you will be allowed to schedule another appointment with the consulting psychiatrist. In addition, if you miss a scheduled appointment with the consulting psychiatrist, and you need a prescription written before the psychiatrist is on campus again, there will be a $10.00 fee, payable by cash or check to the Counseling Center.
Counselors will not accept a "friend" request on any social media networking site. Counselors will only look on FB in the presence of a student. Email will never be used for exchange of "interventions" from a counselor.
If you have any questions about the counseling services, the above policies, or in regards to the services you will be receiving, please do not hesitate to ask.
Cindy Shoemaker, LPC, NCC
Director of Counseling
ext 3235 firstname.lastname@example.org